CERTIFIED PROFESSIONAL IN HEALTH CARE QUALITY (CPHQ) TESTS AND ANSWERS  UNMARKED   PART 1 QUESTIONS 85 TO 112

85. Team paralysis is NOT a common result of:

a. rigid adherence to meeting protocol.

b. lack of familiarity with subject matter.

c. the failure to build consensus.

d. an overabundance of options.

86. A set of key measures that is used to judge progress is known as a(n):

a. performance factor.

b. dashboard.

c. independent variable.

d. benchmark.

87. Volatility in nursing workload is less likely to be reported than other sources of waste

because:

a. nurses are unlikely to complain.

b. it can only be perceived through the use of advanced metrics.

c. it is less observable.

d. it takes place infrequently

85. Team paralysis is NOT a common result of:

a. rigid adherence to meeting protocol.

b. lack of familiarity with subject matter.

c. the failure to build consensus.

d. an overabundance of options.

86. A set of key measures that is used to judge progress is known as a(n):

a. performance factor.

b. dashboard.

c. independent variable.

d. benchmark.

87. Volatility in nursing workload is less likely to be reported than other sources of waste

because:

a. nurses are unlikely to complain.

b. it can only be perceived through the use of advanced metrics.

c. it is less observable.

d. it takes place infrequently