COMMUNICATION MISUNDERSTANDINGS In my first example I was the sender. My role in the conversation is the District Manager. As the district manager at J P Morgan Chase, there are times when I have to e
COMMUNICATION MISUNDERSTANDINGS In my first example I was the sender. My role in the conversation is the District Manager. As the district manager at J P Morgan Chase, there are times when I have to e
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COMMUNICATION MISUNDERSTANDINGS
Misunderstanding #1
In my first example I was the sender. My role in the conversation is the District Manager. As the district manager at J P Morgan Chase, there are times when I have to engage in difficult conversations with my subordinates. I’ve got one subordinate in particular named Gayle who is the receiver of a specific message. She has always been unaccountable for her actions and typically combative towards anyone who is providing her with negative feedback.
During our reading assignment, we learned about how communication can be limited. In this example, I had received some negative feedback from her employees and therefore I visited her branch location to have a discussion with her. Some background history about Gayle and my relationship is that she was managing one of my largest, most profitable banking centers. Due to her employee