(CPHQ) 1 113 113. 114. 115. 116. 117. 118. 119. 120. 121. 122. 123. 124. 125. 126. 127. 128. 129. 130. 131. 132. 133. 134. 135. 136. 137. 138. 139. 140 140. 9001 A AND ANSWERS Administrators An At Break CARE Confer Customer Customization Descriptive Draw Eliminate Employee External Flow Frequent HEALTH Have He Histogram. Hospitals IN ISO Identify Improve Inventory. Kano Mandatory Matrix Meet NOT Net One Operating Opinion PART PROFESSIONAL Poisson QUALITY QUESTIONS Qualitative Reduce Research Root Stabilize Systematic TESTS TO Tabulate Taguchi The These This Throughput. To UNMARKED Voluntary Well What When Which Why a a(n): a. accidental accompanied actors. adapt. adherence administration administrative administrator administrators. advantage adverse after all almost an analyses analysis analysis. and any applicable apply appropriate are are: areas arrows as as: asked assessing assume at attention audit available average b. bad basis be because: become beginning benchmarking benchmarks? best between binomial blood boosts bottlenecks. brief broad by c. calculated can care case-control cases categorizing cause causes. central changes. characteristic chart. checklist clear clinical cluster collection comments common communication community. compare compiled, complicated comprehensive condition. conditions. conducting confrontations confused. constraints? continuous contractors. controls conversion. correct cost costs. created. creates creatively. culture customers? customized d. dangerous. dashboard data data. day. deal decides department department, department. departmental departments. department’s depicts describes designed detailed developing diagram. diagrams die. difference differentiate digraph discourage discover distribution distribution. diversion do does down drawn drug easy effective effects efforts elements eleven elicit eliminate eliminates emergency emphasize: emphasized employee employees employees, employees. enterprise? environment equipment. error error. errors errors. established events. every examine examining excellent except excessive expense. experiences expert. external facilitator facility factorial. factors factors. failing failure fast fewer field fifty five focus following for force forgiving four frequent from front-line goal group groupthink. has having health health-care healthcare his hospital identical identifiable identifies immediately. important improved in incentive includes incompetence. increase. individually. influence information infrequent infusion interrelationship interventions into is is: issue? it its known laboratory labs large largest late lead leaders. leadership. lean least less likelihood likely limit list lists literate. low main make making malpractice management mandatory manufacturing matched may mean? measure measurements measures measures. meeting meeting, microsystem? miscalculation. mistakes model model. monitor morale. more most multi-voting. multinomial multiple narrow need needed needs new no nominal non-fatal normal not notices nursing o observation. obtained. of of: often often. old. on once. one one. only only. operational organization organizations. other otherwise over overall participants past patients patients, patients. pay people percentage perform performance performance, performance. personnel, placed planning pool population portion practice. practice? practitioners. presence prevents primary prior priorities priorities. private problem problem? problems process processed processes. profit. programs prompt protocols. providers, provision publications. quality quality. question. random randomized rare. rarely react real reduced. reduces reduction relationship relatively release reporting reports representative required requires research resource respect response responses. responsible result results. reveal reviews room, root sample samples sampling. satisfaction savings. scorecard scorecard. self-assessment senior series service several shared should similar single six slack small smaller source special specialization standard standardized standards, standards. statistical steadily stop strategy strategy, stroke strokes strongest structural studies. study style subgroups. submitted success. suggests suits. support system system? systems target. targeted tasks team team. technicians technicians. technique. tend tendency that that: the the: their then theorem. theory these they they: this though-out three time time. times to total towards track trade traditional transfusions treatment. trials. turnover twCERTIFIED two unhelpful updated. use using varies verify. very victims viewed volatile volatility. voluntary waste waste. way wheelchair wheelchairs. when which while whole. will with with: work workload workloads, would writing. yet “yes”